Studio Soleil Privacy Policy

Policy Statement

Studio Soleil takes the security and protection of your personal data very seriously. This Privacy Policy describes how Studio Soleil protects and makes use of the information you give the company. It will explain how the information you supply will be used, and how you can remove it from our records.
For the purpose of the Data Protection Legislation and this policy we are the ‘data controller’. This means that we are responsible for deciding how we hold and use personal data about you. Personal data is defined as any information relating to an identified or identifiable natural living person – a ‘data subject’.

This Privacy Policy aims to give you information on how Studio Soleil collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter or purchase any products from our online shop.
It is important that you read this privacy policy together with our Terms & Conditions so that you are fully aware of how and why we are using your data.

Who are we?

When we say ‘we’ or ‘us’ or ‘our’, we are generally referring to Studio Soleil.

Personal Information

The personal information that we collect for Visitors creating an account include:

· Names, address and personal contact details
· Our correspondence and communications with you
· Information about any complaints and enquiries you make to us

Why we collect this personal information?

The personal information collected is strictly necessary information that is used so we can effectively run our business.

Studio Soleil collects and stores personal data for a number of reasons, such as:

– When you contact us by email, telephone or post to enquire about our products
– When you create an account with Studio Soleil
– To manage our relationship with you
– To verify identification and meet legal, regulatory and ethical responsibilities
– To communicate with you by email or phone
– To maintain client and administrative records and process financial transactions and applications

We are committed to ensuring that the information we collect, use and store, is appropriate, is not excessive, is accurate and up to date, is not retained for longer than required and does not constitute an invasion of your privacy.

You can request, change, restrict, make portable or erase certain personal information depending on the guidelines set out in our retention policy and data register.

The Data we Collect

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes, first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.

Contact Data includes billing address, delivery address, email address and telephone numbers.

Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

Technical Data includes [internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

Usage Data includes information about how you use our website, products and services.

Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

Who has access to your information?

We will generally comply with requests for specific information from regulatory and law enforcement bodies where this is necessary and appropriate.

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, please be aware that all websites should have their own privacy policy and we encourage you to read the privacy policies.

How do we keep your information safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.

Account Information

You may at any time review or change the information in your account or terminate your account by:
Logging into your account settings and updating your account or contacting us using the Contact Form.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Cookies

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites. To opt-out of interest-based advertising by advertisers on our website visit http://www.aboutads.info/choices/. 

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account.

You can also opt-out by:

Noting your preferences at the time you register your account with the Sites.
Logging into your account settings and updating your preferences.
Contacting us using the contact information provided below.

Our legal basis for processing

We may process your personal data for the purposes of our own legitimate interests provided that those interests do not override any of your own interests, rights and freedoms which require the protection of personal data. This includes processing for marketing, business development, statistical and management purposes.

We may process your personal data for certain additional purposes with your consent, and in these limited circumstances where your consent is required for the processing of your personal data then you have the right to withdraw your consent to processing for such specific purposes.
We may also process your personal data for the purposes of a contractual agreement i.e. as it is necessary for the contract.

Marketing

We may also use your information for marketing purposes. Marketing information can be received by telephone, mail or email.
If you do not wish to receive marketing information please opt-out via email and we will ensure you will be taken off the marketing information list.
We will never pass your information onto third party marketing companies.

Contact Us

We hope that you will not need to complain about how your personal data is being processed by Studio Soleil or by third parties associated in delivering our services, or how your complaint has been handled. If you want to, you have the right to lodge a complaint directly to Studio Soleil.

Studio Soleil

20 Forth Street

North Berwick

EH39 4HY

Tel: 01620 895959

UK Data Protection Regulator, The Information Commissioners Office (‘ICO’), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or visit https://ico.org.uk/concerns